FAQ's

What are the options to order an item?

You may order from the website www.caristone.com or also visit our Instagram or Facebook page, direct message us, and we will place your order.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, Paytm, PhonePe, UPI, Apple Pay, Google Pay, and more. Check the payment options available during the checkout process.

Is it safe to make payments on your website?

Yes, we take security seriously. Our website uses SSL encryption to protect your personal and payment information.

Is 'Cash on Delivery' available on your store?

Yes, Cash on Delivery is available at our store. On checkout page just choose 'Cash on Delivery' option & click "Pay", your order will be confirmed & you can pay once you received your order at your home.

What should I do if I receive a damaged or incorrect item?

Contact us at teamcaristone@gmail.com & write your product return/exchange details with an order number. We will assist you in returning the item and getting a replacement or refund. Please see our Returns & Exchanges policy for more details.